Christmas and New Year opening hours
To enable us to have a bit of break, undertake a stock-taking exercise, catch up with our paperwork, and fit in with Royal Mail’s collection schedules, our Christmas and New Year opening hours will be as follows:
Saturday 24th to Tuesday 27th December
Office CLOSED but orders can still be placed on-line and will be processed and despatched on Wednesday 28th December. Please remember that Royal Mail strike action on 23rd and 24th December will delay any orders despatched on 28th and Special Delivery is not currently guaranteed to be a next day service. You may also find there is a delay between when your parcel is despatched to when you can see it on the Royal Mail tracking website.
Wednesday 28th to Friday 30th December
Office CLOSED but orders may be placed on-line and will aim to despatch them same day wherever possible. Phone lines will be closed.
Saturday 31st December to Monday 2nd January
Office CLOSED but orders may be placed on-line and will be despatched on Tuesday 3rd January. Phone lines will be closed.
Tuesday 3rd January
Back to normal opening hours.
On Thursday 27th, Friday 28th, Monday 31st we won’t be in the office all the time, but will pop in as/when to process and pack orders during the afternoon, which is why the phone lines will be closed, enabling us to concentrate on orders while we are here. We also need to undertake a stock-take during this period and do a lot of research for the insurance guide.
During this period, our phone lines will be closed and there will be no facility for you to leave a message for you. We will endeavour to answer e-mails as soon as we can in the New Year.