Update on move – with apologies to UK customers

Just to give you a quick update – we’ve arrived at new premises, new business number not working. That should be available by the end of the week and callers to old number, should at that point hear a message to tell them of the new number to call. We managed to clear most of the backlogged orders yesterday, but have a problem with franking machine now as a new system has come into place where we can no longer frank special delivery and signed for items – all has to be done through an on-line franking account – unfortunately this wasn’t set up in advance so we may not be able to send to UK clients for the next couple of days. As soon as that is up and running, we’ll send your orders out by Special Delivery to make up some time. So sorry!! Before we actually moved all was going well, but since the removal people arrived, its a case that virtually everything that can go wrong has gone wrong – printer destroyed in the move, leaked all over new carpet, you name it … never again!! But, I guess in a year’s time we will be able to laugh about it. So sorry for all the delays and inconvenience. We’ll be back to normal as fast as we can. Thanks again for your patience and understanding.